Member Support

Support that's actually ready when you need it.

From everyday account questions to loan applications, digital access, card security, and compliance — our support team is here to help.

Safety & Fraud Prevention

The practices we use to keep your accounts protected, and how to report suspicious activity as soon as you spot it.

Lost or Stolen Cards

Lock your card instantly from anywhere and get a replacement quickly, so your funds stay secure without delay.

Terms & Conditions

Account terms, lending disclosures, and how we handle your privacy, all gathered clearly in one place.

Emergency support, available around the clock.

Suspected fraud, a card that needs immediate replacement, or any urgent account issue — our team is on call every day of the year to secure your account and restore access quickly.

Phone

+1 (859) 868-6917

Email

info@bluerocknational.com